Shipping policy

Shipping policy

The processing of all orders is effective on working days (Monday to Friday). Shipments are handled by the classic or COLISSIMO services of La Poste for metropolitan France and CHRONOPOST for overseas departments and territories and internationally.
Delivery times may in no case give rise to damages, withholding or cancellation of orders in progress.
The risks associated with transport are borne by the buyer who, in the event of damage and / or missing equipment noted upon receipt, will make all usual reservations with the carrier and will inform Customer Service within 24 hours. of the company FLEXTOBE by:
- email: info@masar-shop.fr
- letter addressed to the head office of the company FLEXTOBE - Customer Service - 23 Avenue de l'Europe bat - 33520 BRUGES
- phone: +33 (0) 556421931